Where Partington's Holiday Parks started.
Partington's Holiday Parks has been a family-run business since 1944, operating parks across Lancashire, the Lake District and the Yorkshire Dales. With around 300 team members and a reputation built on warm, consistent guest experience, the business understands that its people are the product.
Running a seasonal, multi-site hospitality operation creates training pressures that are both predictable and intense. Each spring a wave of seasonal hires must be inducted quickly — food hygiene, fire safety, guest service standards and site-specific procedures — all before they face their first busy weekend.
With parks operating semi-independently, every park doing it differently undermined the consistency that underpins the Partington's brand, and created gaps in safety-critical areas including food handling and fire safety. The People team needed a platform that could move at the speed of the season: enrolling staff automatically, tracking completion in real time, and giving managers instant visibility of who was ready to work.
What we built together.
Deployment centred on mobile-first, rapid onboarding pathways designed to be completed before or during a new starter's first shift. Seasonal joiners are enrolled automatically the moment they are set up, with smart reminders keeping completions on track without manual intervention.
Managers across all parks now have instant dashboard visibility of each team member's status — who is fully inducted, who has outstanding modules, and which compliance items are approaching expiry. The 'ready to work' view has removed the pre-season anxiety of not knowing where everyone stands.
Partington's paired Cademi's ready-made course library — food hygiene, fire safety, health and wellbeing, customer service — with bespoke modules built in the drag-and-drop course creator. Park-specific content including hot tub rules, cleaning checklists and guest incident escalation is now standardised, trackable and up to date across every site.
What's changed since.
Multi-language support opened up more inclusive access for team members whose first language is not English — something that matters in a diverse, seasonal workforce.
The result is a business that can scale up confidently each season, knowing that every new joiner — wherever they start — receives the same quality of induction the Partington's name represents.